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Airborne Air Ambulance

Airborne Air Ambulance is professionally staffed to plan and carry out every detail of safe and comfortable air ambulance flights. We handle all details for a smooth transition for the patient to and from the aircraft by ground transportation, accompanied bedside-to-bedside by our flight crew. We operate FAA-Certified air ambulance aircraft and our equipment meets or exceeds ICU standards for emergency response and life support.

Our fixed wing aircraft are used for inter-facility transfers when the patient needs urgent care that is not available at the sending facility. Air medical transports allow the patient to get to a higher level of care, faster. Additional space in the aircraft allows a family member to fly with the patient.

We have extensive experience working in hospitals and understand what case managers need to know to get patients transported quickly, whether it is to and from rehabilitation centers, private residences hospitals or special care facilities. We coordinate and track every step of your medical transport, including hospital and faculty arrangements, ground ambulance service and other medical equipment.

Airborne Air Ambulance

Airborne Air Ambulance, a dba of Airborne Flying Service, Inc. (AFS), operates out of Garland County, Arkansas.

We have been fully qualified to perform Fixed Wing Air Ambulance missions by the Arkansas Department of Health since October 8, 1997.
We provide air charter services from Hot Springs and support several Fixed Wing Air Ambulance providers licensed in Arkansas.

Our medical operations, Arkansas Air Ambulance, are in Pulaski county.
Since 2016, Arkansas Air Ambulance EMS has an aircraft based in Little Rock, Arkansas.

Visit Arkansas Air Ambulance

Airborne Flying Service Quality and Safety Culture


Airborne Flying Service is fully committed to a culture of quality and safety as the key to being a successful business. Our mission is to move our clients from where they are to where they need to be, when they need to be there. Our skilled employees are committed to meet our clients’ expectations of safe, competent, reliable, comfortable transportation delivered on-time with courtesy and respect.

We create quality transportation through disciplined adherence to a quality assurance process: We document our standards via policies and procedures in our manuals. We educate and train all personnel to the standards. We operate daily to the standards. We rigorously measure and monitor our performance against the standards. As deficiencies are revealed by measurements, we develop remedies to manage the risks. We then incorporate the remedies into the standards in our manuals. We repeat the quality assurance process continuously.

We achieve prevention by systematically managing risks: by the way we organize, educate, train, and especially the way we continuously communicate amongst ourselves up, down and between sectors of the company.

Risk management guides our culture and keeps us safe, so we can pursue quality. Every employee is not just allowed, but expected, to point out unsafe situations. They are further expected to intervene as appropriate to correct any unsafe situation, thus preventing the disruptions of damage or injury. Better to pause and correct than continue at unsafe risk levels and fail.

We recognize that aviation, like medicine, is a high consequence business, wherein the wrong mistake at the wrong time can be catastrophic. Therefore, we emphasize throughout the company that we cannot sustain a quality product without safety; safety is a pass-fail item and there is no in-between. Damage to equipment or injury to people stops a process, and therefore must be prevented; otherwise our process ultimately fails.

We have a lot of high priorities, such as cost control and resource management, but safety and quality come first. We rely on our risk management and quality assurance systems to keep our mistakes small enough and far enough apart that all of our people see the positive results and proudly produce excellence in everything we do.
Please call us at (855) 227-3359.

Aircraft Maintenance


Airborne provides both airframe and turbine maintenance for fixed wing aircraft.

The turbines team has extensive experience in Pratt & Whitney PT6 engine repairs, inspections and hot sections. Whether going to customer locations or working in Hot Springs, they are strong in identifying the issues, working a plan with the customer and getting the repairs taken care of quickly.

The team has over 150 years of combined aviation maintenance experience with most aircraft manufactures. This is including but not limited to Beechcraft, Cessna, Maule, Mooney and Piper single and twin piston and turbine powered aircraft.

We take pride in providing affordable service and building long trusting relationships with each customer.

Call us or email us today at (855) 227-3359 or email us at maintenance@airborneaa.com
Services Include:

Aircraft maintenance and inspections include:
· 50/100 hour, annual and Pre-purchase inspections
· Phase inspections
· Hard landing inspections
· Severe turbulence inspections
· Lighting strikes
· Minor to moderate structural repairs
· Modifications and STC installations

Engine maintenance and Inspections on the following:
· Pratt and Whitney PT-6 Series
· Continental & Lycoming

Engine maintenance and inspections include:
· Troubleshooting
· Oil changes
· 50 /100 hour
· Overhaul / top overhaul
· Sudden stoppage
· Propeller Balance
· Vibration analysis
· Borescope
· Engine replacement

Avionics and electrical maintenance include:
· Troubleshooting
· Limited Avionics installations
We offer pick-up and drop-off service. You fly in, and we’ll drop you off at your home field and pick you up when your service is completed. Contact us today for an appointment or to ask any questions. We look forward to working with you!

Call us or email us today at (855) 227-3359 or email us at maintenance@airborneaa.com

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On call seven days a week around the clock.

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Board of Directors

Malcolm B. “Mac” Armstrong, Lt. Gen, USAF (Retired)

Chairman of the Board


Mac Armstrong is a Principal of Blue Water Solutions, Inc.(BWS), and former President of Airborne Flying Service, Inc. which is owned by BWS. He is a retired US Air Force Lt. General who served as the Senior Vice President-Operations at the Air Transport Association of America, overseeing that organization’s heavy concentration on safety and regulatory compliance. As chairman of the Commercial Aviation Safety Team, he led the airline industry's response to the White House Commission goal of reducing airline accidents 80% by 2007, in which a reduction of 74% was in place by his retirement in mid-2003. The goal was soon completed and surpassed through the rigorous process improvements that had been devised and implemented by the major US airlines, under his disciplined leadership. Prior to that duty, he served as Executive Vice President-Operations at Delta Air Lines. He also served as Vice President of Safety and Regulatory Compliance at Delta and at US Airways.

Mac has a MS in Business Administration from Auburn University and a BS in General Studies/Geology from Louisiana State University.

C. Wayne Lyle, M.D.

President of Airborne Flying Service and Medical Director of Airborne Air Ambulance

Dr. Lyle is the President of Airborne Flying Service and has been the Medical Director of Airborne Air Ambulance since 2008.

He is also an Emergency Department Physician at Baptist Hospital in Little Rock and is the Medical Director for Baptist MedFlight.

Dr. Lyle has pilot certificates including commercial pilot for single and multi-engine airplanes, instrument pilot, flight instructor, instrument flight instructor and ground instructor.

Dr. Lyle earned his Doctor of Medicine at the University of Arkansas College of Medicine, his Master of Science in Chemical Engineering at Louisiana Tech University and his Bachelor of Science in Chemistry at Southern Arkansas University.

JB Kirk, Ph.D. P.E.

Business Manager


JB Kirk is an insightful, results-driven executive who has held multiple operations management assignments at both American and Delta Air Lines during 12 years of service. Over the last 10 years, he has served as a strategic advisor to senior executives at commerical airlines, aircraft manufacturers, and repair stations.

JB is also the Principal and Founder of Blue Water Solutions, a consulting firm which deploys former executives and subject matter experts alongside niche service and technology providers using well-defined processes and technologies to complete assignments across a broad spectrum of operations disciplines. BWS customers are aircraft manufacturers, major and regional airlines, repair stations, technology providers, as well as private equity firms.

JB has a Ph.D. in Operations Research from Colorado School of Mines, a M.S. in Civil Engineering from Auburn University and a B.S. in Civil Engineering from Virginia Military Institute

Safety Record

Airborne Air Ambulance has a 100-percent record for safety and patient satisfaction. We are the first choice by repeat clients. Airborne Air Ambulance’s safety record exceeds a million air miles — every one without an accident. Our FAA-certified pilots and aircraft have safely delivered thousands of patients to their medical flight destinations.

Airborne Air Ambulance maintains its unblemished record with rigorous equipment maintenance, personnel certification and advanced training. Every flight is meticulously reviewed from both a medical and an aviation safety standpoint. The medical decisions include specific evaluations regarding basic, advanced or critical life support equipment and services.


Latest News

  • Airborne Flying Service, Inc. Expands Aircraft Maintenance Capabilities
    12.19.2017

    News Release

    For Immediate Release:

    Media Contact:
    Mark Lovett
    Vice President, Maintenance
    Airborne Flying Service, Inc.
    501-622-7896
    airbornelovett@gmail.com

    Airborne Flying Service, Inc. Expands Aircraft Maintenance Capabilities
    Mechanics from Pro Turbine, Inc. Join Airborne to Create a Turbines Maintenance Division

    December 19, 2017 (Hot Springs, Arkansas) – Airborne Flying Service, Inc. has added former ProTurbine, Inc.’s turbine mechanics to the Airborne team. Airborne now provides both airframe and turbine maintenance for fixed wing aircraft. This new division will be called Airborne Turbines. ProTurbine, Inc. of Hot Springs, Arkansas, recently ceased operations.

    Chris Marchese, Don Morrison and Surry Tobin will lead the turbines maintenance division for Airborne. Their team has extensive experience in Pratt & Whitney PT6 engine repairs, inspections and hot sections.

    “The addition of Pro Turbine’s mechanics extends our fixed wing aircraft maintenance capability and gives our customers one place to bring their aircraft for maintenance” stated Mark Lovett, Airborne’s Vice President of Maintenance. “These guys are some of the best in the PT6 engine maintenance business. Whether going to customer locations or working here in Hot Springs, they are strong in identifying the issues, working a plan with the customer and getting the repairs taken care of quickly. This is a great addition to Airborne for our customers.”

    About Airborne Flying Service, Inc.

    Airborne Flying Service, Inc. is an Arkansas Corporation based in Hot Springs, Arkansas, operating an Air Charter Service supporting server Emergency Medical Services with Fixed Wing Air Ambulances under 14 CFR Part 135. The company has operated under the current management team since December 2011. Airborne offers piston and turbine aircraft maintenance services to both Part 91 operators and Part 135 operators.

Testimonials

"From the moment I spoke with communications about insurance to end of flight everyone was so professional and nice. I'm a retired Navy Commander and to fly with a pilot that has military background eased my mind. The staff was very helpful, knowledgeable and kind towards me. They kept me informed during the flight, help me call my loved ones when we landed. They have me first class care and I'm grateful for that. I stayed 3 days in hospital and came home to recover with my daughter. If I ever need to be flown again out of state Arkansas Air Ambulance is who I will call."
“MEMS provided 193 YTD transports for Airborne Flying Service. Working with Airborne Flying Service has been a great pleasure, we have a good working relationship and enjoy helping Airborne Flying Service. They have qualified employees that make the transport go smoothly. We are always trying to improve our response times and Airborne Flying Service understands sometimes this can be out of our control. We look forward to working more with Airborne Flying Service in the future.”
“It's not always the patient and/or passengers who might be concerned with flying in weather, sometimes it's the medical crew. We have medical personnel that get concerned when there's weather in the area where a trip is going. Airborne pilots have eased their concerns, and assured the medical crew that they are safe and that they would not do anything to put them in jeopardy. Airborne has been very prompt, efficient, and easy to work with in our flights we do with them.”
Airborne Air Ambulance: (855) 227-3359